🔥 OPENING SEPTEMBER 2026 ❄️ — Phoenix's Premier Multi-Sport Destination

Privacy Policy

Effective Date: February 14, 2026

Last Updated: February 14, 2026

Fire 'n' Ice Sports Arena ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.firenicearena.com and use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form or inquiry form on our website
  • Submit a volunteer application
  • Register for memberships, programs, or events
  • Subscribe to our newsletter or updates
  • Communicate with us via email or phone

This information may include your name, email address, phone number, mailing address, and any other details you choose to provide in form submissions.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • Browser type and version
  • Operating system
  • Referring website addresses
  • Pages visited and time spent on our site
  • IP address (anonymized where possible)
  • Device identifiers

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our site. We use:

  • Essential Cookies: Required for basic website functionality, such as remembering your cookie consent preference.
  • Analytics Cookies: Help us understand how visitors interact with our website so we can improve the user experience.
  • Functionality Cookies: Remember your preferences and settings to provide a more personalized experience.

You can manage your cookie preferences through our cookie consent banner or your browser settings. Declining non-essential cookies will not affect the core functionality of our website.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and contact form submissions
  • Process membership registrations, event bookings, and volunteer applications
  • Send you updates about our facility, programs, and events (with your consent)
  • Improve our website, services, and user experience
  • Analyze website traffic and usage patterns
  • Comply with legal obligations
  • Protect against fraud or unauthorized activity

3. Third-Party Services

We use the following third-party services that may process your data:

  • Formspree: Our contact and volunteer application forms are processed through Formspree (formspree.io). When you submit a form, your data is transmitted to Formspree's servers for delivery to us. Formspree's privacy policy governs how they handle your data during transmission.
  • Web Hosting Provider: Our website is hosted by a third-party provider that may collect server logs containing IP addresses and access information.
  • Analytics Services: We may use analytics tools to understand website usage patterns. These services collect anonymized data about how visitors interact with our site.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Contact form submissions: Retained for up to 2 years from the date of submission, or until the inquiry is resolved.
  • Volunteer applications: Retained for the duration of the volunteer relationship and up to 1 year after.
  • Membership records: Retained for the duration of membership and up to 3 years after expiration for administrative and legal purposes.
  • Cookie data: Retained according to the specific cookie's expiration period, ranging from session-based to up to 1 year.

After the retention period, personal information is securely deleted or anonymized.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete personal information.
  • Deletion: Request deletion of your personal information, subject to certain legal exceptions.
  • Opt-Out: Opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.
  • Cookie Preferences: Manage or withdraw cookie consent through our cookie banner or your browser settings.
  • Data Portability: Request a copy of your data in a portable format where technically feasible.

To exercise any of these rights, please contact us using the information provided below.

7. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: